Dear Mr Simpkins,

to our telephone conversation earlier today, I am writing in with the catering services which you on 12 December for our annual dinner.

You are aware that over twenty of our guests suffered food poisoning, caused directly by the food you provided. your staff were and clearly had not been properly trained for this type of work. The waiters were rude and slovenly while the kitchen staff were dirty in appearance and did not wear the correct clothing stipulated in government regulations relating to hygiene and public catering.

To make matters , I was with a bill which was $1,500 over the price and told to pay immediately. In the , I think my refusal was quite reasonable.

Having taken all of the above into , I have now spoken with our solicitors and you will be hearing from them in due .

Yours ,